Refund policy

1. Return Eligibility

  • Timeframe: We offer returns within 45 days of your original purchase date.

  • Condition: Because our supplements are ingestible products, we maintain strict health and safety standards. To be eligible for a return, your items must be unopened, unused, originally sealed, and in resalable condition.

  • Opened Items: We absolutely cannot accept returns or issue refunds for any opened products or broken seals.

2. How to Initiate a Return

If your item meets the eligibility criteria above, please follow these steps:

  1. Notify Us: Email our support team at milkdustprotein@gmail.com to inform us of your intention to return your product.

  2. Pack Your Return: Securely package your unopened items. You must include your original purchase invoice and order confirmation inside the package so we can identify your order.

3. Shipping Instructions

Please mail your eligible return to the following address:

MilkDust Returns 3915 Beryl Rd Suite 125 Raleigh, NC 27607

  • Return Shipping Costs: You are responsible for paying your own shipping costs when returning your item. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned package.

4. Refund Processing

Once your return is received and our team verifies that the product is sealed and in resalable condition, we will process your refund to your original method of payment.

  • Non-Refundable Fees: Please note that original shipping costs and sales tax are non-refundable and will be excluded from your total refund amount.